Some customer actions on the Flex platform can only be completed via a Support ticket. A customer action that must be completed via a Support is to disable and reenable settlements for a Merchant.
|Note: This document uses mock data from Finix's sandbox environment.|
Merchant settlements can be disabled and reendabled at any time. To disable or reenable settlements for a Merchant, submit a Support ticket with the following information.
- Merchant ID: The Merchant ID has a prefix of MU before the resource
See the How to Disable or Reenable Payments Processing? on how to identify the Merchant ID.